Discover a solution to your water heater problems

If you're having trouble with your water heater, don't worry. We also offer water heater maintenance services. You should call our specialists to work on your system if...

  • Your water heater is making loud, unusual noises
  • You notice that your water heater is leaking
  • Your water is discolored
We can complete the necessary repairs or replacements to get your system back up and running in no time. Get in touch with us now to schedule water heater maintenance services.

Water Heaters FAQs

What types of water heaters does J.H. Roberts Inc. service and repair?

We service and repair common residential units, including traditional tank-style water heaters (gas and electric) and modern tankless (on-demand) units.


What are the main signs my water heater needs repair?

You should call for service if you notice:
  • Lack of Hot Water: The water is lukewarm or completely cold.
  • Strange Noises: The tank makes banging, rumbling, or popping sounds (often due to sediment buildup).
  • Leaking: Water pooling around the base of the tank or unit.
  • Discolored Water: The hot water appears rusty or cloudy.


Does J.H. Roberts Inc. offer emergency water heater services?

Yes. We are available to provide emergency services to handle sudden breakdowns, significant leaks, or complete failures to ensure you have hot water and to prevent water damage.

Water Heater Installation and Replacement FAQs

Should I repair my old water heater or replace it with a new one?

We typically recommend replacement if:
  • Your conventional tank unit is over 10 years old.
  • The repair cost is more than 50% of the cost of a new unit.
  • The tank itself is leaking or showing signs of internal rust/corrosion.


What are the benefits of installing a new water heater?

New installations, especially high-efficiency models, offer:
  • Reduced Energy Bills: New units have better insulation and are more efficient.
  • Reliability: You get a fresh manufacturer's warranty and peace of mind.
  • Consistent Hot Water: Modern units provide a more dependable supply of hot water.


What is the difference between a traditional and a tankless water heater?

  • Traditional (Tank): Heats and stores a set amount of water continuously. Less expensive upfront, but less efficient.
  • Tankless (On-Demand): Heats water only when you turn on a hot water tap. More energy-efficient, lasts longer, and provides continuous hot water, but has a higher initial cost. J.H. Roberts Inc. installs both types.


Do you offer financing for new water heater installations?

Yes. We offer financing options through verified lenders for qualified customers, and we can also help you explore potential rebates for high-efficiency installations through local utility providers.

Maintenance FAQs

Does a water heater need maintenance?

Yes. Regular maintenance is essential. For tank-style units, routine flushing to remove sediment buildup is critical to prevent noises, maintain efficiency, and extend the lifespan of the heater. We offer water heater maintenance services.


How do I schedule service for my water heater?

You can call J.H. Roberts Inc. directly to schedule maintenance, request an estimate for replacement, or book a repair appointment.