Amazing company! AC Unit wasn't working and they sent a tech out immediately. The Tech Edgar found the issue in minutes and fixed it. He was friendly, professional, and very knowledgeable. Cool part of company is they send updated texts of times and a photo of the technician before he arrives. Very respectable company!
Big job! 100 year old Victorian Beach Cottage (3000+SF) retro fitted with split-system AC & Heat Pumps, 3 story house. The lead Tech, Randy Claus Parker and his crew were all that a client could ask for; focused, responsive, informative, etc. etc. The quality of the work, the attention to detail and the finished product brought our home into the 21st Century. I highly recommend Joseph H. Roberts for all your HVAC work, truly a class act and five stars all the way. From start to finish, 5 working days, the cost $ 33000.00
Excellent service!!! I called for an estimate and Joe came out quick. When I was ready to get to work done they scheduled me within a week. They showed up on time and were very professional and personable. I would definitely hire them for future work.
The team that came out did an amazing job replacing all of our duct work. We also got new boots and a UV Halo light. We shopped for a company that was trustworthy and one that was within our budget, and these guys delivered! They also cleaned up after themselves as well, which is very rare. My husband and I are beyond happy!
Called the JR team in the am and had a technician out by 2pm same day. Greg was awesome and was able to get us up and running within 30 minutes!!!! I would have never known that a battery went in our unit. Thank you for being so responsive, professional and great to work with. Recommend 100%
I'm a first time customer who felt the scheduling experience was super friendly, and emails and texts kept me updated. Receiving a photo of the tech who was arriving was the BEST touch a company could provide a customer.
This was the first time using this company. I like to support family owned businesses and they had good reviews. I was told 12-4 for arrival and 12:30 was arrival time. Jeremy was professional and did a good job checking my issues. I WouId definitely use them again.
Great company to deal with start to finish! Great communication from the estimating/sales staff, technicians showed up on time each day and were helpful and friendly. Highly recommend for all of your HVAC or water heater needs!
Very responsive company! They installed my system a year ago and did a fantastic job. They just came to do a PM on the system and did an awesome job! Very polite and knowledgeable. Answered all our questions! Would definitely recommend!
This is my first time using Joseph H. Roberts. They were recommended to me.The technician arrived on time. He was professional and very knowledgeable, and did a thorough job servicing my HVAC system. He patiently answered my questions. I was very pleased with the experience and will use Joseph H. Roberts again.
JJ was very pleasant and very helpful. He did a thorough examination of our system and diagnosed the problem. One of the items needed was not an item is carried on the truck. He explained this and will return early next week. We look forward to his return to complete the repairs.
The AC unit that covered the upstairs bedrooms would not kick on. Called JH due to their excellent customer feedback and I was not disappointed. They scheduled an appointment the next day, replaced the transformer and ordered the controller board- which was shot. Up and running within the week before a holiday. Fast, responsive, and professional service.
We had dealings with ALOT of companies, but never had exceptional service!!as JHR provides. I only take time out to write reviews on companies that take pride in their company and their employees do their job excellent as if they owned the company too. There is no runaround with JHR, nowadays that is hard to find. Go with this company, you will NOT be disappointed!!!!!!!!
Very knowledgeable about my furnace. Preformed a complete tuneup on my radiant heat system in a very professional manner. Would recommend to all my neighbors ands friends
Great service! The tech, Kobe, answered all my questions. The maintenance agreements have become a bit pricey over the years, like every thing else. You get what you pay for.
From the office, technicians and field personnel, everyone is just fabulous. Easy to work with, easy to set up an appointment and extremely professional and patient. I highly recommend this business. They truly make everything easy and painless.
Working with Andrew was the best. He's very professional and explains everything very thoroughly. J H Roberts is the only place I'll use for my heating and air!!
The two technicians were very knowledgeable and able to service my heating system and hot water tank very quickly.
JJ & Kevin were both friendly, knowledgeable and expeditious in the repairs that were needed. I signed up for the biannual program and know that I'll be in good hands from this point forward.
