Privacy Policy

Introduction

Welcome to J.H. Roberts Heating and Cooling. We are committed to protecting your privacy and
ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and protect your personal information when you visit our website or use our services. By using our website or services, you agree to the terms outlined in this privacy policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Request a service or estimate
  • Sign up for newsletters or promotions
  • Contact us via phone, email, or our website contact forms
  • Create an account or register on our website

The personal information we collect may include your name, email address, phone number, physical address, and payment information.

Non-Personal Information

We may also collect non-personal information about your visit to our website, including but not limited to your IP address, browser type, operating system, pages viewed, and the dates/times of your visit. This information helps us to improve our website and services.

How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide and manage our services
  • Process your requests and transactions
  • Communicate with you regarding your inquiries, services, or promotions
  • Improve our website, services, and customer experience
  • Send you marketing communications, if you have opted in to receive them
  • Comply with legal obligations and protect our rights

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this privacy policy. We may share your information with:

  • Service providers who assist us in operating our business and providing our services, provided they agree to keep your information confidential
  • Law enforcement or other governmental authorities when required by law or to protect our rights and safety

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet or email transmission is ever fully secure or error-free. Please take special care in deciding what information you send to us via email or other digital means.

Your Choices

You have the right to:

  • Access, update, or delete your personal information
  • Opt-out of receiving marketing communications from us
  • Restrict or object to the processing of your personal information

To exercise any of these rights, please contact us using the contact information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. Please review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page and update the effective date at the top of the policy.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
J.H. Roberts Heating and Cooling

Email: bschoeneberg@jhrobertsinc.com
Phone: (609) 541-7387