Privacy Policy

Introduction

Welcome to J.H. Roberts Inc. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and protect your personal information when you visit our website or use our services. By using our website or services, you agree to the terms outlined in this privacy policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Request a service or estimate
  • Sign up for newsletters or promotions
  • Contact us via phone, email, or our website contact forms
  • Create an account or register on our website
The personal information we collect may include your name, email address, phone number, physical address, and payment information.

Non-Personal Information

We may also collect non-personal information about your visit to our website, including but not limited to your IP address, browser type, operating system, pages viewed, and the dates/times of your visit. This information helps us to improve our website and services.

How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide and manage our services
  • Process your requests and transactions
  • Communicate with you regarding your inquiries, services, or promotions
  • Improve our website, services, and customer experience
  • Send you marketing communications, if you have opted in to receive them
  • Comply with legal obligations and protect our rights

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this privacy policy. We may share your information with:

  • Service providers who assist us in operating our business and providing our services, provided they agree to keep your information confidential
  • Law enforcement or other governmental authorities when required by law or to protect our rights and safety

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet or email transmission is ever fully secure or error-free. Please take special care in deciding what information you send to us via email or other digital means.

Your Choices

You have the right to:

  • Access, update, or delete your personal information
  • Opt-out of receiving marketing communications from J.H. Roberts Inc.
Text STOP or contact us at (609) 693-2457 or bschoeneberg@jhrobertsinc.com to unsubscribe from any further messages from J.H. Roberts Inc.

Restrict or object to the processing of your personal information

To exercise any of these rights, please contact us using the contact information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. Please review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page and update the effective date at the top of the policy.

Terms & Conditions for Messaging

By engaging J.H. Roberts Inc. for services, you agree to the following terms and conditions:

  1. Service Agreement: The specific details of the services to be provided, including pricing and estimated timelines, will be outlined in a separate service agreement or quotation provided to you. By accepting the services, you agree to the terms outlined in that document.
  2. Payment Terms: Payment is due upon completion of the services unless otherwise specified in the service agreement. Late payments may be subject to a late fee.
  3. Warranty: J.H. Roberts Inc. warrants its workmanship for a period of time from the date of service completion. This warranty covers defects in our workmanship but does not cover material defects (which may be covered by manufacturer warranties), misuse, or normal wear and tear.
  4. Access to Property: You agree to provide J.H. Roberts Inc. employees or authorized representatives with safe and unobstructed access to your property as necessary to perform the agreed-upon services.
  5. Cancellation and Rescheduling: If you need to cancel or reschedule a service appointment, please provide us with at least 24 hours - notice. Failure to provide sufficient notice may result in a cancellation fee.
  6. Limitation of Liability: To the maximum extent permitted by law, J.H. Roberts Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to our services, even if we have been advised of the possibility of such damages. Our total liability for any claim arising out of or relating to our services shall not exceed the total amount paid by you for those services.
  7. Governing Law: These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law provisions.
  8. Entire Agreement: These Terms & Conditions, together with any applicable service agreement or quotation, constitute the entire agreement between you and J.H. Roberts Inc. regarding the services provided and supersede all prior or contemporaneous communications and proposals, whether oral or written.
  9. Changes to Terms & Conditions: J.H. Roberts Inc. reserves the right to modify these Terms & Conditions at any time. Any changes will be effective immediately upon posting on our website or otherwise communicating them to you. Your continued engagement of our services after such changes constitutes your acceptance of the revised Terms & Conditions.

Messaging Terms & Conditions

By providing your mobile phone number to J.H. Roberts Inc., you consent to receive SMS/text
messages from us.

Company Name: J.H. Roberts Inc.

Types of messages being sent: Messages about your service request, appointment confirmations, service updates, and other communications related to the services we are providing or have provided.

Message frequency disclosure: Message frequency may vary.

Message and data rates may apply.

Consumers' phone numbers and mobile/messaging opt-in data will not be shared with third parties for their marketing or other promotional purposes.

Customer care information: Reply HELP for assistance or contact us at (609) 693-2457 or bschoeneberg@jhrobertsinc.com.

Opt-out instructions: Text STOP or contact us at (609) 693-2457 or bschoeneberg@jhrobertsinc.com to unsubscribe from any further messages from J.H. Roberts Inc. Upon opting out, you will no longer receive SMS/text messages from us. If you have any questions regarding these Terms & Conditions, please contact us at (609) 693-2457 or bschoeneberg@jhrobertsinc.com.